Help & Documentation

How to use mentalhealthGPT

Workflow, use cases, best practices, and frequently asked questions—everything you need to mentalhealthGPT the most out of mentalhealthGPT .

Key principle: mentalhealthGPT best when each session is recorded or uploaded as an audio file. The more session material is included in the case file, the more accurate and context-sensitive the AI responses will be.

Core Workflow

Here's how the workflow works

Four steps from the initial case file to AI-assisted work in a real-world clinical setting.

Use Cases

Typical applications

mentalhealthGPT you throughout the various stages of your clinical work.

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Follow-up after the meeting

Review transcripts, summarize key points, and update case documentation—in a fraction of the time, without losing any information.

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Supervision

Select relevant excerpts from sessions, organize case materials, and formulate questions—directly from the case file, pseudonymized and focused.

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Document long-term trends

Over the course of weeks and months, a clear picture of the course of therapy emerges—themes, patterns, and changes become apparent.

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Working with reports and documents

Upload existing reports, assessments, and preliminary documentation and use them as context for the AI—no more manual summarizing.

Best Practices

How to get the most out of it

These six habits make the biggest difference in daily use.

Frequently asked questions

Frequently Asked Questions

Practical answers for everyday life — not a marketing FAQ.

Do I have to record every session?

No, but it’s recommended. The more session audio included in the file, the more accurately the AI can reflect the actual course of events. Individual sessions work—but the full value is realized across multiple sessions.

Which audio formats are supported?

MP3, M4A, WAV, and WebM. Maximum file size: 500 MB per file. Recording directly in the browser automatically generates the correct format. A dedicated integration is available for Zoom recordings.

What happens to the audio files after transcription?

Audio files are not saved after transcription. Only the encrypted text transcript remains in the file—no raw audio is stored on our servers at any time.

How long does a transcription take?

Typically 1–3 minutes for a 50-minute session, depending on recording quality and server load. When you upload a file, transcription runs in the background—you can use the app as usual while it’s processing.

Can I upload existing documents?

Yes. In the Documents section, you can upload PDFs, Word files, and text documents. These are indexed and made available to the AI as context—ideal for preliminary documentation, reports, and assessments.

Is my data protected in compliance with the GDPR and the nDSG?

Yes. All data is processed and stored in Switzerland. The zero-knowledge architecture ensures that only you have access to your encrypted content—not even we, as the service provider, can decrypt the data. For more information, see Privacy & Security.

Integrations

Use zoom shots

mentalhealthGPT direct recording of Zoom sessions via RTMS integration.

Z

Zoom Integration

Connect your Zoom account and automatically transcribe online meetings—right from within Zoom, without having to export them manually. Requires Zoom Pro or higher.

Read the Zoom instructions →