Information for Clients
How Your Specialist Uses " mentalhealthGPT "
Your counselor uses mentalhealthGPT, a software tool that helps with documenting and reflecting on your conversations. Your counselor always makes the decisions. Use of this tool is voluntary: You may decline to use it without facing any negative consequences in your relationship with your counselor.
The Path of Your Information
1 · Consultationin the practice room, online via Zoom, or as a handout
2 · Names replacedon your specialist’s device, verified by them
3 · Analysis Using Placeholdersusing AI services in Switzerland and the EU
4 · Stored in encrypted formin Switzerland; readable by name only by your healthcare professional
Here's how your session can be recorded
In the therapy roomThe conversation is transcribed into text on your specialist’s device. mentalhealthGPT does not store the audio recording.
Online via ZoomThe audio is transmitted to your specialist’s device via mentalhealthGPT and converted to text there. The audio is not saved.
DocumentsYour specialist can upload documents, such as previous reports, to the file. The text is saved with placeholders, and the file is then deleted.
What Happens to the Text
- Your name and other identifying information will be replaced with placeholders on the device. Because the automatic recognition system may miss some details and the context may allow for certain inferences, the text is also protected with placeholders, such as health data.
- The text containing placeholders is analyzed with the help of AI in Switzerland and the EU. Switzerland recognizes the data protection regulations of EU member states. For more information, see the Swiss Data Protection Ordinance (DSV, SR 235.11), Annex 1, at fedlex.admin.ch.
- The data is stored in encrypted form in Switzerland. The text is readable with your name only on your specialist's devices.
- aidX, the provider of mentalhealthGPT, does not use your content to train AI models or for the general development of the software, not even with placeholders. For quality control purposes, the system may automatically verify whether AI statements are substantiated; only the result is stored, not the text. Employees of aidX can only view content if your specialist has expressly approved it in advance for the purpose of resolving a specific issue.
Your rights
- You may withdraw your consent at any time without providing a reason. The withdrawal is effective going forward.
- You can request information about your content and its deletion at mentalhealthGPT . To do so, please contact your specialist.
- Your professional is bound by professional confidentiality.
- The Swiss Data Protection Act (DSG) applies; where applicable, the EU General Data Protection Regulation (GDPR) also applies.
Your specialist will be happy to answer any questions you may have. Software provider: aidX AG, Bachtelstrasse 57, 8330 Pfäffikon ZH, hello@aidx.ch. Privacy Policy: aidx.ch/privacy
mentalhealthGPT · Patient Information · October 2026Page 1 of 2
Consent
Consent to the Use of mentalhealthGPT
Practice
Specialist
Client's Last Name, First Name
I have received and read the information titled “How Your Specialist Uses mentalhealthGPT .” My questions have been answered. I agree that
- Sessions are recorded in the therapy room and transcribed into text on my therapist's device.
- Online meetings via Zoom can be recorded in this way.
- my professional processes documents related to my counseling or therapy—such as previous reports—in mentalhealthGPT and stores their contents as described.
and that the text, containing placeholders as described, is analyzed with the help of AI and stored in encrypted form.
I understand that this consent is voluntary and that I may revoke it at any time without providing a reason.
Location, Date
Client's Signature
Location, Date
Signature of the Specialist
Practical advice: Keep the signed consent form on file with your records. Together, check only the types of use to which the client consents. A revocation takes effect upon receipt.
mentalhealthGPT · Consent · October 2026Page 2 of 2